Chapter 2

After three weeks in class it is now the end of the term. The topic I liked the most is CSF or the Critical Success Factor. CSF is one of the most essential part in supporting objective. In doing my final paper, I really had a hard time pinpointing on the CSF since my objective is about growth. 

My company's first objective 1) build 100 stores in 3 years and 2) acquire brands 

at first I thought of CSF that in order to know that the built stores is a success then the store must attract people and customers. Come to think of it, that might be correct right? So I asked opinion from my mom (hehe) if it is correct, so I was told that it was not so she gave me this scenario: 

• So you've built buildings, and you said that the CSF was to attract customers, what if yes you've attracted customers, but all of them, let's say 100 customers are only buying a "pin" for their bag which let's say cost 50 pesos? So will that be enough to say that the stores you've built is a success? 

So that made ​​me think! So I changed my objective. CSF is really important because what if I focused on attracting customers and yet it does not have profit!  That is why I liked this topic a lot, because this really makes you think twice. CSF in definition is just a factor that will define your organization's success but when you are about to write it down it is really hard! but the good part about it is when you've finally discovered all your CSF the  TO DO  part becomes easier to fill in because the answer to the IT needs already lies between your CSF! 

This term I've met new friends! And the most fun part is that Elia and Ricky unexpectedly became my teammates! because we are all absent during the first meeting. (hehe)  We seldom meet, we usually email each other but when it comes to group work presentation we did pretty good (CEB PAC and PAL) Maybe because we are allowed to express all our thoughts without hesitations to the team and Kuya Ricky is really a good team leader he really listens to our suggestions, I think maybe that's the trick that's why we usually give good report. He also gives us time to participate and report! and the most fun part there is that I felt less stressed doing the group work! because no one is really into grades but into learning. It's like being in a coffee shop having an intellectual / crazy conversation with friends, exchanging thoughts and then POOF! there is the best idea and work made. :)