You got skills!

There are skills that only I am the only one who knows. We had an assignment regarding the tacit to explicit, which is really challenging for me because I really do not know what are my tacit skills if I can claim it as only me has that skill and the next challenge is how do I convert it to explicit.

I have learned that it is important to document each employee’s skills because that is what the company is investing on, that is what they are paying for. But it is really hard to capture the knowledge of a person, that is why when they leave the company they also had brought with them their knowledge and skill.

Knowledge Management is really important to capture all the skills/knowledge of an employee but as said, KM lacks user involvement and most of the time it is treated as a separate system; which is why most of the time KM is not utilized well.

Until now, I haven’t done my assignment of Tacit to Explicit because I really do not know what Tacit knowledge do I have, but as I was writing this learning logs, I realized my tacit knowledge which I think is the Customer Engagement. Which I think is one of my strengths in the organization, because even though they change me in the organization the relationship I had with everyone will never be the same to the new one. The way I process all request is quite faster because I know all the people involved and knows how to handle them already.